Privacy Policy

Introduction

Zen10 is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Information We Collect

Personal Information

When you register for our Service, we may collect:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information and preferences

Important: We do not store or collect your payment information. All payment transactions are processed securely through PayPal, and we only receive confirmation of successful payments.

Location Information

We temporarily access your device location data for the following purposes:

• Display nearby events: We access your location to show you wellness events and service locations on an interactive map
• Event discovery: Your location helps us recommend the most relevant events based on proximity to your current position
• Navigation assistance: Location data enables you to get directions to event venues
• Service availability: We use your location to determine which services are available in your area

We do not store your location data. Location information is only used temporarily while you use the app to display nearby events and is not saved to our servers. You can control location sharing through your device settings at any time. Denying location access will limit your ability to view nearby events on the map, but you can still browse all available events manually.

Usage Information

We automatically collect minimal technical information:

• Device type and operating system (for app compatibility)
• Push notification preferences

How We Use Your Information

We use your information to:

• Provide and maintain our Service
• Process bookings and facilitate payments through PayPal
• Show you relevant events and services based on your location (not stored)
• Display event locations on an interactive map using your device location
• Send push notifications about service updates and tips
• Manage member and non-member pricing
• Communicate with you about your account and services

Data Sharing

We do not collect, store, or share your personal data with any third parties. Your location data is only used temporarily within the app to show nearby events and is never stored or shared. Payment information is handled entirely by PayPal and we never have access to your payment details.

The only exception is if we are legally required to disclose information by law enforcement or government authorities.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of push notifications through app settings
• Control location permissions through your device settings
• Request a copy of your data
• Close your account at any time

Data Retention

We retain only essential account information (name, email, booking history) for as long as your account is active. Location data is never stored. You can request deletion of your account and associated data at any time by contacting us.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Third-Party Services

Our Service integrates with PayPal for payment processing. PayPal has its own privacy policy that governs their use of your payment information. We do not have access to or store your payment details.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: